General Information


PARKROYAL Parramatta is wheelchair-friendly and has facilities for guests with special accessibility needs.

First Aid

If you require first aid contact any of the venue staff or the registration desk for assistance.


Overnight valet parking and on-site self-parking are available at AUD35 per night and AUD20 per night respectively, which are inclusive of unlimited entry and exit. Self-parking tickets must be paid for and validated at the hotel’s reception desk prior to collecting your vehicle.


All communication with registered delegates will be by email wherever an email address is provided. If you register and do not receive a confirmation either by email or fax within five working days please contact Encanta on


Registration fees do not include insurance of any kind. It is strongly recommended that all delegates take out their own travel and medical insurance prior to coming to the meeting. The policy should include loss of fees/ deposit through cancellation of your participation in the meeting, or through cancellation of the meeting itself, loss of airfares for any reason, medical expenses, loss or damage to personal property, additional expenses and repatriation should travel arrangements have to be altered. Neither the meeting secretariat nor the organising committee will take any responsibility for any participant failing to insure. Please speak to your travel agent or airline in regard to this matter.


Please advise the meeting secretariat either via the registration form or in writing should you wish for them to make alternative arrangements on your behalf.

Please Note: dietary requirements received less than 72 hours prior to the event cannot be guaranteed.


Please be advised that a Congress photographer will be photographing Congress gatherings and sessions. People who do not wish to be photographed or have photos published should complete the photo disclaimer at the registration desk.


The information provided on the website is correct at time of publishing. The Organisers reserve the right to amend the program as circumstances dictate.


In the event of industrial disruption or other unforeseen circumstances AVAS the Congress Organising Committee and Encanta Event Management accept no responsibility for loss of monies incurred by delay or cancellation.

Registration Terms and conditions

Registration Fees

All registration fees are in Australian dollars and include GST.

Early bird registration must be booked and paid for before or on midnight ADST Friday 8 March for rates to apply.

Payment via credit card on the online registration site is the preferred method of payment. Online payments can be made with either Visa, MasterCard or AMEX

Registrations will be acknowledged in writing to the email address nominated with confirmation of requirements according to the registration form submitted. A tax invoice will be attached to this email. If you have not received a written confirmation within seven days, please contact Encanta

All registration cancellations must be received in writing to Substitutes are welcome.

Cancellation Policy

Cancellations received up to and including 5.00pm ADST Friday 15 February will receive a full refund, less a $150.00 administration fee.

Cancellations received between Saturday 16 February 2019 and Friday 12 April 2019 will receive a 50% refund.

No refunds will be given for cancellations received after Saturday 13 April 2019.

As an alternative to cancellation, your registration may be transferred to another person without penalty.

Failure to attend without prior notice – no refund

Payment Method

Payments can be made via the following methods:

  • Credit cards: Visa, MasterCard, Amex


In the event of industrial disruption or other unforeseen circumstances, the Host, Organizing Committee and Encanta Event Management accept no responsibility for loss of monies incurred by delay or cancellation.

Social Events

When you register you will be asked to nominate if you will be attending the inclusive social events included as part of your registration fee. If you are not sure please select “attending”. If you select “not attending” for a social function included as part of your registration fee, you will forfeit your ticket to that function. It may be possible to reinstate your place provided Encanta receives a minimum of ten working days’ notice in writing prior to the commencement of the conference, but this cannot be guaranteed and is subject to availability.

Key Dates

Early Bird Registration deadline: 
Monday 25 March 2019

Standard Registration Opens:
Tuesday 26 March 2019